Thank you for taking your time to inform us of a situation that you feel deserves our attention.  The City of Clear Lake Shores is committed to providing the best service to our citizens, but we can’t do this without your feedback.

Compliments

To compliment or thank a City employee, please click on the link below:

SHARE YOUR COMPLIMENTS HERE

Your comments will be reviewed by a supervisor within 24-48 hours. You may also share your compliments in person at City Hall, 1006 S Shore Drive Clear Lake Shores, TX 77565, or by phone at 281-334-2799.

Concerns

The City of Clear Lake Shores and its employees strive to provide excellent customer service for all residents and visitors.  If you think we can do better or you wish for us to be aware of a specific issue where we may have fallen short, please click on the link below to submit your comments:  

REPORT A CONCERN HERE

Your comments will be reviewed by a supervisor within 24 hours. You can also report a concern in person at City Hall, 1006 S Shore Drive, Clear Lake Shores, TX 77565, or by phone at 281-334-2799. 

CLS POLICE DEPARTMENT

If you wish to file a complaint involving a police officer, you must go in person to the Clear Lake Shores Police Department, 1006 S Shore Drive, and request a complaint form. 

Police complaints are only accepted during regular business hours: Monday through Thursday, from 8:00 a.m. to 5:00 p.m., and Friday from 8:00 a.m. to 12:00 p.m. 

We appreciate your feedback and will work to improve our processes and communication as needed.